Please review the Upload FAQ to verify that your files meet our requirements for printing.
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Upload FAQ

We strongly recommend you prepare your file as a high-resolution PDF file with bleed. However, we also accept these other file formats: Adobe Illustrator AI and EPS files, Adobe Photoshop TIFF, JPG and flattened PSD files. We also accept all Microsoft Office documents but be aware that these documents reformat when opened on a new computer and may print with unexpected results.
Your files should always be in CMYK, anything else may result in a colour shift when other colour modes are converted into CMYK.
For best results, the design file should start off as a CMYK colour mode.
Images and artwork should be 300 DPI for small format (12″x18″ and under) and 133 DPI at size for large format.
1/8” bleed must be all around the file. Bleed is critical in a file. Bleed is extended artwork on all sides of the artwork to allow for cutter variance. Items such as background and design elements should always extend out of the trim margin.
Failing to provide bleed information and crop marks can result in the printed product showing a thin area of white on the edge. If your file does not consist of bleed, it will be rejected by our prepress department and we will request for a new file with bleed. This will result in delaying the turnaround time.
Safe margins are 1/8 away from the cut line. Safe margins are guideline borders which make sure everything within the safe margins will not be cut off when trimmed down to the final size.
The file you upload to Corporate Imaging Centre must have fonts/images embedded or outlined, or else, we will not be able to process your file
For products such as business cards, we would recommend customers to avoid borders. If the border is too close to the cutline, it may results in the final product to be off-center slightly.
Transparency effects are generally not preferred in printing, and only on screen. It causes ripping issues and elements to disappear. To prevent this, do not use any shadow, glows and transparency on top of a spot colour – always convert your spot colour to CMYK before using any transparency effects.
To achieve a rich black, we will recommend the values 30C, 20M, 20Y, 100K
We will always require 100% K for black text (C0, M0, Y0, K100). Rich black should not be used for type or thin lines because it will result in fuzziness and mis-registration issues.
Blues and Purples have always been a problem in the printing industry because the two colours are so close together in the CMYK spectrum. In order to ensure the two colours come up the correct tones, leave at least 15% differences in your Cyan and Magenta Values. (Example C100, M85, Y0, K0)
For print to look blue, Cyan Magenta by 15%
For print to look purple, Cyan Magenta by 15%
Red and Orange are problematic on press because the two colours are close together in the CMYK spectrum. In order to ensure the two colours come up the correct tones, leave at least 15% differences in your Magenta and Yellow Values. (Example C0, M100, Y85, K0)
For print to look Red, Magenta Yellow by 15%
For print to look Orange, Magenta Yellow by 15%
Vector images use mathematical equations to define each component of an image. This allows vector images to retain their high-quality at any size. Programs like Adobe Illustrator or Corel Draw use vector graphics. Vector images should be used for all text and logos if possible. They result in the clearest image and can be re-sized without losing resolution.

A raster image is composed of a collection of tiny dots called pixels. When these pixels are small, and placed close together, they fool the eye into forming a single image. Raster images work great when subtle gradations of colour are necessary. Because they contain a fixed number of pixels, a major disadvantage of raster images is that their quality suffers when they are enlarged or otherwise transformed.